Shipping policy

All orders are sent via the Royal Mail and their partner carriers for international orders. Customers will receive a tracking code with their order confirmation. 

Shipping is available on all purchases over £40 at a reduced rate to a UK address except during special sale periods and peak seasons, for example during a lockdown. It has a standard delivery time of 7-10 working days (so weekends and bank holidays don't count).

We try to despatch orders within 2-3 working days. If however, your item needs to be restocked, it will take longer for you to receive the despatch notification, but you will generally receive your item within the time frame of your chosen shipping option. If for any reason your order might be delayed, we will notify you.

We always aim to despatch your order on time. However, we are not responsible for external factors that are out of our control, for example postal strikes, courier delays etc, that may delay the arrival of your order. We do not refund shipping costs where the order is delayed for factors beyond our control.

Before making an order please make sure that you enter your full address correctly.